Tony Frattaroli
Tattoo’s were something that never bothered me one way or the other for most of my life. Now my brother has the world of them and they are class but for me I always thought if I was ever going to get one done it was going to be a “Tattoo” and have some meaning [...]
Sometimes we can get too caught up in what may have been and what is about to come in the future. This causes a terrible amount of pain and strain as we seek to try to find answers for our past and wonder what lies ahead. One of my failings as an individual is my [...]
If there is one thing that is fundamental in any sales position it is product knowledge. This is probably the single most important thing that the sales person needs to understand and have nailed 100%. The days of bluffing are long behind us. We also need to be mindful that the customer does not always [...]
One of the biggest fails in business today is the whole area of Customer Service. It is an area that in my opinion so many people get wrong. By people I mean ALL employees who are customer facing. Once you deal with a customer in any shape or form you have an obligation to serve [...]
During this time of economic doom and gloom aka The Recession, companies must continue to sell their products and services. This is imperative if they are to stay afloat and weather this crisis and come out of it a stronger and more importantly a solvent company. The big question on everyone’s lips is “how do we do [...]
I am just hitting the three week mark on my trip and decided to give you all a quick update along with some pictures. I have been having a really great time to date with the odd bit of soul searching thrown in. This has been made all the better because my friends Beth and [...]
Since I have been to the US the one thing that strikes me is the way retail sales people react to you on entering the store. Now coming from a sales background myself and writing a lot on that subject in the past it got me wondering. Are they being pushy, are the hustling or [...]
I have to say this trip is proving to be exactly what the doctor ordered. A time to relax, chill out and recharge the batteries. I am based in Orlando, Florida and staying with some really great friends, Beth, Barry and their family. They are wonderful people and they have welcomed me into their home [...]
Today marks the first anniversary of the passing our our beautiful dog Oscar. Oscar was an Old English Sheepdog, a breed made famous by the Dulux paint advert. In fact Oscar was a grandson of the original dog used in the ad. He brought us so many years of happiness and his loving character made [...]
After a long haul from Limerick yesterday, I finally arrived in Orlando last night at 8.45pm. The flight from Shannon was textbook but the flight down from JFK was a little shake,rattle and roll. I have to say the idea of seeing the captain of my flight high-fiving everybody as they board the aircraft is [...]
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